What does an operations consultant do for a small business?

We find where work gets stuck between departments, from the first call to the paid invoice, then set up the tools, checklists and routines that keep it moving.

How much does it cost?

A free 20-minute call to start. The Operations Checkup is $750 fixed. Build & Integrate projects start at $3,500 and ongoing Fractional Operations Partner support starts at $2,000 a month, always with a written scope first.

Do you work in person?

We're a virtual firm and work by video with businesses nationwide. When a visit helps, travel is billed at cost with your approval first.

Do we have to switch software?

Usually not. We work with the tools you already use whenever we can, and if something truly doesn't fit, we'll tell you and you decide.

Where should we start?

Start with the free Website Lead Score or the $99 Lead Response Audit to see how you handle new customers, then book the $750 Checkup for the full picture.

Operations consulting · Virtual, nationwide

Operations consulting for service businesses that outgrew their systems

When the work grows faster than the office, calls slip, jobs stall and invoices sit. Upfront Consulting with Tiff & Reco LLC is a new virtual firm that fixes the handoffs between your departments, at fixed prices.

Score my website free Pay $99 securely online

Fixed prices
Straight answers
No surprise invoices

Sound familiar?

Contractors, home services, clinics, salons, agencies, marinas and professional offices tell us the same things.

The owner is the only connection between sales, scheduling and billing.
Know-how lives in a few people's heads and nothing is written down.
Software was bought, but nobody set it up to talk to the other tools.
Invoices go out late, and nobody chases the unpaid ones.
Every busy season feels like the first one.

We work with the tools you already own whenever we can. We don't sell software.

What we do

What operations consulting with Upfront looks like

Take one piece or all of it. Every paid engagement gets a written scope and a fixed price before work begins.

Connect

Technology that talks to itself

Phones, CRM, scheduling and billing set up so information flows without retyping.

Lead and call tracking
Scheduling rules
Simple automations

Document

Written processes and checklists

We turn what your best people know into steps a new hire can follow.

Checklists by job type
Onboarding guides
Office procedures

Get paid

Billing and follow-up

Simple steps that help you bill sooner and follow up on past-due invoices in your own name.

Same-day invoicing steps
Reminder schedule
Cash dashboard

How to start

Start free. Know every price up front.

Most owners start with the free Lead Score, then the $99 audit. Pay securely online by card, or order by form and we invoice you. You keep every report whether or not you hire us. Service Terms.

Free · about 1 minute
Website Lead Score
Enter your website and get an instant score for how easy it is for a new customer to reach you, with the first fixes to make.
Score my website free
$99 · scorecard in 48 hours
Lead Response Audit
We contact your business the way a new customer would, by website form, email, Facebook and Google, and time every reply. You get an A to F scorecard and the 3 fixes that matter most. The $99 is credited in full toward an Operations Checkup booked within 30 days.
Pay $99 securely online Or order by form
$750 · fixed price
Operations Checkup
A 2-hour working session by video. We follow your work from the first call to the paid invoice. You get a written report of gaps and quick wins and a prioritized 90-day roadmap.
Pay $750 securely online Or book a free 20-minute call

Questions

Common questions

What does an operations consultant do for a small business?: We find where work gets stuck between departments, from the first call to the paid invoice, then set up the tools, checklists and routines that keep it moving.
How much does it cost?: A free 20-minute call to start. The Operations Checkup is $750 fixed. Build & Integrate projects start at $3,500 and ongoing Fractional Operations Partner support starts at $2,000 a month, always with a written scope first.
Do you work in person?: We're a virtual firm and work by video with businesses nationwide. When a visit helps, travel is billed at cost with your approval first.
Do we have to switch software?: Usually not. We work with the tools you already use whenever we can, and if something truly doesn't fit, we'll tell you and you decide.
Where should we start?: Start with the free Website Lead Score or the $99 Lead Response Audit to see how you handle new customers, then book the $750 Checkup for the full picture.

Get started

Let's find where your handoffs break

Book a free 20-minute discovery call. You'll leave with at least one fix you can make this week, whether or not you hire us.

Book a call: Send us a note below or email us to pick a time
Email: upfrontconsultingwithtr@gmail.com
Call or text: (321) 222-0112
Follow us: @upfrontwithtiffandreco Facebook
Where we work: Virtual, by video · on-site anywhere when needed
Serving: Businesses nationwide

Send us a note

Tell us a little about your business. Reco or Tiffany will get back to you to set up your free 20-minute call.